Professional Medical Interpreters

• Specially trained to help providers communicate with their non-English or Limited English Proficient patients.
• Follow the Standards of Practice set forth by the Massachusetts Medical Interpreters Association.
• Follow the National Standards of Practice for Interpreters in Health Care set forth by the National Council on Interpreting Health Care.
• Abide by the confidentiality policies and regulations set up by the hospital.
• Abide by the department’s code of ethics and policies.

Interpreter Services Department Mission Statement.

We are committed to support the MGH mission of serving the community and providing the highest quality healthcare. We are dedicated to helping providers establish a direct relationship with their non-English or Limited English Proficient patients through accurate and complete interpretation to increase value and successful outcomes. We are committed to support MGH in the delivery of culturally competent care and to take a leadership role in facilitating access to hospital services for non-English or Limited English Proficient patients.

Manager
Anabela Nunes - Spanish/Portuguese  anunes@partners.org
Manages the department’s day to day operations.

Assistant Manager
Open position   
Coordinates the staff medical interpreters.

On-call Coordinator
Monica Toledo - Spanish  mtoledo@partners.org
Coordinates the group of freelance medical interpreters.